Amazon Connect launches no-code UI builder to configure step-by-step guides
Amazon Connect now provides a no-code UI builder enabled within the drag-and-drop workflow designer that lets you create...
Amazon Connect Contact Lens now provides real-time conversational analytics for chat
Amazon Connect Contact Lens now provides real-time conversational analytics for Amazon Connect Chat, extending the machine learning-powered post-contact...
One Giant Superchip for LLMs, Recommenders, and GNNs: Introducing NVIDIA GH200 NVL32
At AWS re:Invent 2023, AWS and NVIDIA announced that AWS will be the first cloud provider to offer...
AWS announces Amazon DynamoDB zero-ETL integration with Amazon OpenSearch Service
Amazon DynamoDB zero-ETL integration with Amazon OpenSearch Service provides customers advanced search capabilities, such as full-text and vector...
AWS announces Amazon DynamoDB zero-ETL integration with Amazon Redshift
Amazon DynamoDB now supports zero-ETL integration with Amazon Redshift, enabling customers to run high performance analytics on their...
AWS announces Amazon RDS for MySQL zero-ETL integration with Amazon Redshift (Public Preview)
Amazon Relational Database Service (Amazon RDS) for MySQL zero-ETL integration with Amazon Redshift allows you to access transactional...
AI recommendations for descriptions in Amazon DataZone (Preview)
Today, AWS announces the preview of a new generative AI-based capability in Amazon DataZone to improve data discovery,...
AWS announces Amazon Aurora PostgreSQL zero-ETL integration with Amazon Redshift (Public Preview)
Amazon Aurora zero-ETL integration with Amazon Redshift enables near real-time analytics and machine learning (ML) using Amazon Redshift...
Build Enterprise Retrieval-Augmented Generation Apps with NVIDIA Retrieval QA Embedding Model
Large language models (LLMs) are transforming the AI landscape with their profound grasp of human and programming languages....
Amazon Connect provides Zero-ETL analytics data lake to access contact center data (preview)
Amazon Connect announces a preview of analytics data lake, a Zero ETL analytics capability that empowers organizations to...
Amazon Connect Contact Lens provides generative AI powered contact summarization (preview)
Amazon Connect Contact Lens now provides generative AI powered post-contact summarization, enabling contact center managers to more efficiently...
Amazon Connect announces generative AI powered customer data mapping
Amazon Connect Customer Profiles now provides a generative AI powered customer data mapping capability that significantly reduces the...
Amazon Connect now offers in-app, web, and video calling
Amazon Connect now provides in-app and web voice and video calling capabilities, making it easier to deliver more...
Amazon Connect now supports two-way SMS
Amazon Connect now supports two-way Short Messaging Service (SMS) capabilities, making it easy for you to resolve customer...
AWS Announces Amazon Q is available in preview on the AWS Console Mobile App
Amazon Web Services (AWS) is announcing the public preview of Amazon Q in the AWS Console Mobile Application. AWS...
Announcing feature development capability of Amazon Q (Preview) in Amazon CodeCatalyst
Today, we are excited to announce the availability of Amazon Q’s feature development capability in preview, in Amazon...
Amazon Q in Connect offers generative AI powered agent assistance in real-time
Amazon Q, a generative AI–powered assistant that is specifically designed for work and can be tailored to your...
Amazon Q now offers help in optimal EC2 instance selection for your workload
Today, Amazon Web Services, Inc. (AWS) announced that Amazon Q can help you select Amazon EC2 instances. Amazon...
Amazon Q in QuickSight simplifies data exploration with Generative BI capabilities (Preview)
Today, Amazon QuickSight announces three new natural language capabilities enabled by Amazon Q for business users. Launching in...
Announcing Amazon Q expert capabilities for AWS (Preview)
Today, AWS announces a range of capabilities in preview in Amazon Q to supercharge work for developers and...