Amazon Connect provides Zero-ETL analytics data lake to access contact center data (preview)
Amazon Connect announces a preview of analytics data lake, a Zero ETL analytics capability that empowers organizations to...
Amazon Connect Contact Lens provides generative AI powered contact summarization (preview)
Amazon Connect Contact Lens now provides generative AI powered post-contact summarization, enabling contact center managers to more efficiently...
Amazon Connect announces generative AI powered customer data mapping
Amazon Connect Customer Profiles now provides a generative AI powered customer data mapping capability that significantly reduces the...
Amazon Connect now offers in-app, web, and video calling
Amazon Connect now provides in-app and web voice and video calling capabilities, making it easier to deliver more...
Amazon Connect now supports two-way SMS
Amazon Connect now supports two-way Short Messaging Service (SMS) capabilities, making it easy for you to resolve customer...
AWS Announces Amazon Q is available in preview on the AWS Console Mobile App
Amazon Web Services (AWS) is announcing the public preview of Amazon Q in the AWS Console Mobile Application. AWS...
Announcing feature development capability of Amazon Q (Preview) in Amazon CodeCatalyst
Today, we are excited to announce the availability of Amazon Q’s feature development capability in preview, in Amazon...
Amazon Q in Connect offers generative AI powered agent assistance in real-time
Amazon Q, a generative AI–powered assistant that is specifically designed for work and can be tailored to your...
Amazon Q now offers help in optimal EC2 instance selection for your workload
Today, Amazon Web Services, Inc. (AWS) announced that Amazon Q can help you select Amazon EC2 instances. Amazon...
Amazon Q in QuickSight simplifies data exploration with Generative BI capabilities (Preview)
Today, Amazon QuickSight announces three new natural language capabilities enabled by Amazon Q for business users. Launching in...
Announcing Amazon Q expert capabilities for AWS (Preview)
Today, AWS announces a range of capabilities in preview in Amazon Q to supercharge work for developers and...
AWS announces Amazon Q (Preview)
Today, AWS announces Amazon Q, a new generative AI–powered assistant that is specifically designed for work and can...
AWS Chatbot now supports Amazon Q conversations in Microsoft Teams and Slack
We are excited to announce the public preview of Amazon Q in AWS Chatbot, which provides summarized and...
Knowledge Bases for Amazon Bedrock is now generally available
Now generally available, fully managed Knowledge Bases for Amazon Bedrock securely connects foundation models (FMs) to internal company...
Safeguard generative AI applications with Guardrails for Amazon Bedrock (Preview)
Today, we are announcing Guardrails for Amazon Bedrock in preview that enables customers to implement safeguards across foundation...
Meta Llama 2, Cohere Command Light, and Amazon Titan FMs can now be fine-tuned in Amazon Bedrock
Amazon Bedrock is an easy way to build and scale generative AI applications with leading foundation models (FMs). Amazon...
Continued pre-training in Amazon Bedrock now available in preview
Amazon Bedrock provides you with an easy way to build and scale generative AI applications with leading foundation models...
Boost generative AI application development with Agents for Amazon Bedrock
Now generally available, fully managed Agents for Amazon Bedrock enables generative AI applications to execute multi-step tasks across...
Simulating Realistic Traffic Behavior with a Bi-Level Imitation Learning AI Model
From last-minute cut-ins to impromptu U-turns, human drivers can be incredibly unpredictable. This unpredictability stems from the complex...
Non-delivery and non-payment scams top the charts in holiday fraud
I think very few people have the prowess for gifting like my partner. They’re in an elite group....