Amazon Connect Contact Lens now automatically categorizes your contacts using generative AI
Amazon Connect Contact Lens now provides you with the ability to automatically categorize your contacts using generative AI,...
Amazon Connect Contact Lens now automates agent performance evaluations using generative AI
Amazon Connect Contact Lens now provides you with the ability to use generative AI to automatically fill and...
Amazon Connect Contact Lens launches built-in dashboards to analyze conversational AI bot performance
Amazon Connect Contact Lens now offers built-in dashboards to monitor the performance of your conversational AI bots making...
Amazon CloudWatch adds network performance monitoring for AWS workloads using flow monitors
Amazon CloudWatch Network Monitoring now allows you to monitor network performance of your AWS workloads by using flow...
Amazon CloudWatch Container Insights launches enhanced observability for Amazon ECS
Amazon CloudWatch Container Insights introduces enhanced observability for Amazon Elastic Container Service (ECS) running on Amazon EC2 and...
Amazon Bedrock Model Evaluation now includes LLM-as-a-judge (Preview)
Amazon Bedrock Model Evaluation allows you to evaluate, compare, and select the best foundation models for your use...
Amazon Bedrock Knowledge Bases now supports streaming responses with RetrieveAndGenerateStream API
Amazon Bedrock Knowledge Bases offers fully-managed, end-to-end Retrieval-Augmented Generation (RAG) workflows to create highly accurate, low latency, secure,...
Amazon Bedrock Knowledge Bases now supports RAG evaluation (Preview)
Today, we are announcing RAG evaluation support in Amazon Bedrock Knowledge Bases. This capability allows you to evaluate...
Amazon Bedrock Knowledge Bases now provides auto-generated query filters for improved retrieval
Amazon Bedrock Knowledge Bases offers fully-managed, end-to-end Retrieval-Augmented Generation (RAG) workflows to create highly accurate, low latency, secure,...
AWS announces access to VPC resources over AWS PrivateLink
AWS PrivateLink customers can now use VPC endpoints (powered by AWS PrivateLink) to privately and securely access VPC...
AWS announces Salesforce Contact Center with Amazon Connect (Preview)
Today, AWS announces the Preview of Salesforce Contact Center with Amazon Connect, a groundbreaking offering that integrates native...
AWS announces AWS Security Incident Response for general availability
Today, AWS announces the general availability of AWS Security Incident Response, a new service that helps you prepare...
AWS announces AWS Data Transfer Terminal for high-speed data uploads
Today, AWS announces the launch of AWS Data Transfer Terminal, a secure, physical location where you can bring...
AWS Marketplace now offers EC2 Image Builder components from independent software vendors
AWS Marketplace now offers EC2 Image Builder components from independent software vendors (ISVs), helping you streamline your Amazon...
AWS Clean Rooms now supports multiple clouds and data sources
Today, AWS Clean Rooms announces support for collaboration with datasets from multiple clouds and data sources. This launch...
Storage Browser for Amazon S3 is now generally available
Amazon S3 is announcing the general availability of Storage Browser for S3, an open source component that you...
PartyRock improves app discovery and announces upcoming free daily use
Starting today, PartyRock is supporting improved app discovery using search, making it even easier to explore and build...
Introducing Amazon EC2 next generation high density Storage Optimized I7ie instances
Amazon Web Services is announcing general availability for next generation high density Storage Optimized I7ie instances. Designed for...
Announcing the general availability of Amazon MemoryDB Multi-Region
Today, AWS announces the general availability of Amazon MemoryDB Multi-Region, a fully managed, active-active, multi-Region database that lets...
Announcing Amazon EKS Hybrid Nodes
Today, AWS announces the general availability of Amazon Elastic Kubernetes Service (Amazon EKS) Hybrid Nodes. With Amazon EKS...