Today, AWS introduces an enhanced version of SaaS Quick Launch for Databricks Data Intelligence Platform in AWS Marketplace, delivering a […]

In the ever-evolving consumer goods industry, innovation and agility are paramount. AWS has launched the AWS Consumer Goods Competency to

Today, AWS announces the general availability of Amazon FSx Intelligent-Tiering, a new storage class for Amazon FSx that costs up

Today, AWS announces the preview of Amazon Elastic VMware Service (Amazon EVS). Amazon EVS is a new, native AWS service

Amazon Q Business is a fully managed, generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely

Today, Amazon Web Services (AWS) announces the general availability of Amazon GuardDuty Extended Threat Detection. This new capability allows you

Amazon EventBridge and AWS Step Functions now support integration with private APIs powered by AWS PrivateLink and Amazon VPC Lattice,

Amazon Connect now integrates with other voice systems to directly transfer voice calls and metadata without using the public telephone

Amazon Connect now supports WhatsApp Business messaging, enabling you to deliver personalized experiences to your customers who use WhatsApp, one

Amazon Connect now enables you to record audio when your customer engages with self-service interactive voice response (IVR) and other

Amazon Connect now makes it easier for you to collect sensitive customer data and deliver seamless transactional experiences within chats,

Amazon Connect now makes it as easy as a few clicks for you to create, edit, and continuously improve conversational

Amazon Connect now allows you to compare intraday forecasts against previously published forecasts, review projected daily performance, and receive predictions

Amazon Q in Connect, a generative-AI powered assistant for customer service, now supports end-customer self-service interactions across Interactive Voice Response

Amazon Q in Connect, a generative AI powered assistant for customer service, now enables customers to natively configure AI guardrails

Amazon Connect now offers new capabilities to proactively engage your customers in a personalized manner. These features help non-technical business

Amazon Connect now integrates with other voice systems for real-time and post-call analytics, so you can use Amazon Connect Contact

Amazon Connect Contact Lens now provides you with the ability to automatically categorize your contacts using generative AI, making it

Amazon Connect Contact Lens now provides you with the ability to use generative AI to automatically fill and submit agent

Amazon Connect Contact Lens now offers built-in dashboards to monitor the performance of your conversational AI bots making it easy