Amazon Connect now supports holiday overrides for Hours of operation
You can now configure holidays and other variances to your contact center Hours of operation with “overrides” in Amazon Connect, […]
You can now configure holidays and other variances to your contact center Hours of operation with “overrides” in Amazon Connect, […]
Modern classification workflows often require classifying individual records and data points into multiple categories instead of just assigning a single
Source:: UK Gov Product Safety Alerts, Reports and Recalls
The Spanish police, working with colleagues in Peru, conducted a simultaneous crackdown on a large-scale voice phishing (vishing) scam ring
Source:: UK Gov Product Safety Alerts, Reports and Recalls
Source:: UK Gov Product Safety Alerts, Reports and Recalls
US Bitcoin ATM operator Byte Federal has disclosed a data breach that exposed the data of 58,000 customers after its
Cybersecurity researchers are warning that thousands of servers hosting the Prometheus monitoring and alerting toolkit are at risk of information
Character.ai is facing legal action in the US over claims a bot on the site encouraged a teenager to kill
The Russia-linked state-sponsored threat actor tracked as Gamaredon has been attributed to two new Android spyware tools called BoneSpy and
AMD’s Secure Encrypted Virtualization (SEV), meant to protect processor memory from prying eyes in virtual machine (VM) environments, can be
Source:: UK Gov Product Safety Alerts, Reports and Recalls
Source:: UK Gov Product Safety Alerts, Reports and Recalls
It appears to be the latest attempt by the Meta boss to build a closer relationship with the incoming president.
Details have emerged about a now-patched security vulnerability in Apple’s iOS and macOS that, if successfully exploited, could sidestep the
In a world where technology increasingly shapes how cities manage safety and security, Kazakhstan’s Ministry of Internal Affairs is leading
SaaS services are one of the biggest drivers of OpEx (operating expenses) for modern businesses. With Gartner projecting $247.2 billion
During the first week of October, Kaspersky took part in the 34th Virus Bulletin International Conference, one of the longest-running
Amazon Web Services (AWS) has launched a dashboard for its Arm-based Graviton CPU that will measure savings opportunities in an
Malicious actors are exploiting a critical vulnerability in the Hunk Companion plugin for WordPress to install other vulnerable plugins that