Amazon Connect Contact Lens launches new real-time adherence dashboard
Amazon Connect Contact Lens now include a pre-configured agent adherence widget which supports filtering and sorting on agent adherence metrics, […]
Amazon Connect Contact Lens now include a pre-configured agent adherence widget which supports filtering and sorting on agent adherence metrics, […]
Model Distillation is the process of transferring knowledge from a more capable model (teacher) to a less capable one (student)
AWS B2B Data Interchange now offers customers the option to use Internet Protocol version 6 (IPv6) while accessing the AWS
Today, AWS announced managed support for Energy Data Insights (EDI) on AWS – delivered through AWS Managed Service (AMS), which
The firm told the BBC it had restricted internet access in its stores following an attempted cyber attack. Source:: BBC
In 2024, attackers exploited some 75 different zero-day vulnerabilities, making a decline from 2023 figures but an increase over 2022,
Seven malicious PyPi packages were found using Gmail’s SMTP servers and WebSockets for data exfiltration and remote command execution. […]
Source:: UK Gov Product Safety Alerts, Reports and Recalls
Source:: UK Gov Product Safety Alerts, Reports and Recalls
Cybersecurity researchers have shed light on a new campaign targeting WordPress sites that disguises the malware as a security plugin.
Source:: UK Gov Product Safety Alerts, Reports and Recalls
The company his pointed to increasing game development costs and “market conditions”. Source:: BBC News – Technology
Download the May 2025 issue of the Enterprise Spotlight from the editors of CIO, Computerworld, CSO, InfoWorld, and Network World.
You can now connect to Cloudflare’s first publicly available remote Model Context Protocol (MCP) servers from Claude.ai (now supporting remote
You can now connect to Cloudflare’s first publicly available remote Model Context Protocol (MCP) servers from Claude.ai (now supporting remote
Today, we’re excited to collaborate with Anthropic, Asana, Atlassian, Block, Intercom, Linear, PayPal, Sentry, Stripe, and Webflow to bring a
Following the M&S incident, what is it like to be at the centre of the storm? Source:: BBC News –
Security Operations Center (SOC) teams are facing a fundamentally new challenge — traditional cybersecurity tools are failing to detect advanced
The electric car firm says a report that it is hunting for a successor is “absolutely false”. Source:: BBC News
Artificial intelligence (AI) company Anthropic has revealed that unknown threat actors leveraged its Claude chatbot for an “influence-as-a-service” operation to