Amazon Connect Contact Lens now provides supervisor alerts on agent performance
Amazon Connect Contact Lens now provides supervisor alerts on agent performance, enabling businesses to identify contacts (e.g., evaluation score < […]
Amazon Connect Contact Lens now provides supervisor alerts on agent performance, enabling businesses to identify contacts (e.g., evaluation score < […]
AWS Glue Crawler now supports the ability for customers to bring their own custom JDBC drivers to extract data schemas
Starting today, you can use Amazon SageMaker Studio in the AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions to perform
NBCUniversal’s former head of advertising is revealed as the new boss of the social network. Source:: BBC News – Technology
Nintendo’s new Zelda game, Tears of the Kingdom, is already a hit with fans and critics. Source:: BBC News –
The National Cybersecurity Center of Excellence (NCCoE) invites you to share your feedback on the preliminary draft of NIST Special
Tech philosophers have been waxing verbose lately about the culture-shifting power of generative artificial intelligence (AI). “Artificial intelligence is transforming
Mike Lynch is accused of overinflating the value of his firm Autonomy when he sold it to Hewlett-Packard. Source:: BBC
Holy moly! We got absolutely smothered by a virtual avalanche of sloshy Google goodness this week. The company’s annual I/O
Disclosure: IBM is a client of the author. IBM this week announced watsonx at Think, and it has the potential
Trevor Jacob will plead guilty to obstructing an investigation by destroying the wreckage. Source:: BBC News – Technology
Police said the “dangerous” Genesis Market had been dismantled, but it is still selling hacker products. Source:: BBC News –
Nordic countries are way ahead when it comes to installing energy efficient heat pump systems. Source:: BBC News – Technology
AWS Lambda now supports Amazon MSK, self-manged Apache Kafka and Amazon MQ for Apache ActiveMQ and RabbitMQ as event sources
Customers can now create Amazon FSx for NetApp ONTAP file systems in two additional AWS Regions: US West (N. California)
The billionaire has been under pressure to name someone else to lead the company and focus on his other firms.
Amazon IVS now offers developers the ability to monitor the health of live streams with multiple hosts. Hosts are connected
Today, we are announcing the general availability of Amazon Aurora I/O-Optimized, a new configuration that provides improved price performance and
AWS Graviton3-based R7g database instances are now generally available for Amazon Aurora with PostgreSQL compatibility and Amazon Aurora with MySQL
ChatGPT, Stable Diffusion, DALL-E, and similar applications have awakened the world to generative AI. ChatGPT is the fastest-growing application in