Amazon Connect now supports additional agent scheduling staffing rules
Amazon Connect now supports additional agent scheduling staffing rules, making it easier to schedule agents while complying with labor, union, […]
Amazon Connect now supports additional agent scheduling staffing rules, making it easier to schedule agents while complying with labor, union, […]
Joe Tidy played along for over two months to learn more about how the scams work. Source:: BBC News –
The Hunters International ransomware group is targeting IT workers with a new C# remote access trojan (RAT) called SharpRhino to
Microsoft has mitigated an Azure outage that lasted more than two hours and took down multiple services for customers across
As enterprises adopt generative AI applications powered by large language models (LLMs), there is an increasing need to implement guardrails
The legal spars between Delta Air Lines and CrowdStrike are heating up, with the cybersecurity firm claiming that Delta’s extended
The Dark Angels victim shaming site, Dunghill Leak. “Nothing about them is flashy,” Stone-Gross said. “For the longest time, they
A design flaw in Windows Smart App Control and SmartScreen that enables attackers to launch programs without triggering security warnings has
Elastic Load Balancing (ELB) Trust Stores now supports a new capability that enables cross-account sharing via AWS RAM (Resource Access
South Korea’s National Cyber Security Center (NCSC) warns that state-backed DPRK hackers hijacked flaws in a VPN’s software update to
Amazon Verified Permissions has simplified implementing fine-grained authorization for developers using third party identity providers, such as Okta, CyberArk and
Amazon Relational Database Service (Amazon RDS) for Oracle now supports the July 2024 Release Update (RU) for Oracle Database versions
Today, Amazon DataZone introduces data products, which enable the grouping of data assets into well-defined, self-contained packages tailored for specific
Today, AWS Resilience Hub is launching improved resource grouping to more intelligently group your resources into Application Components, which are
Amazon Connect now makes it easier to deliver high-quality voice experiences in Amazon WorkSpaces Virtual Desktop Infrastructure (VDI) environments. Amazon
AWS CodeBuild now supports building and testing your software applications on three new Arm-based compute types: Medium, X-Large and 2X-Large.
Building an effective automatic speech recognition (ASR) model for underrepresented languages presents unique challenges due to limited data resources. In…
Electronic manufacturing services provider Keytronic has revealed that it suffered losses of over $17 million due to a May ransomware attack.
A previously undocumented Android malware named ‘LightSpy’ has been discovered targeting Russian users, posing on phones as an Alipay app
Edge data centers include hardware, software, applications, data management, connectivity, gateways, security, and advanced analytics. They come in all shapes