Independent software vendors (ISVs) like Asana, Miro, PagerDuty, Zoom, and more are integrating the Amazon Q index into their applications to enrich their generative AI experiences with enterprise knowledge and user context spanning multiple applications. End customers remain in control of which applications can access their data, and the index retains user-level permissions.
The Amazon Q index is a canonical source of content and data that unites data from across over 40 supported connectors. Amazon Q Business customers create an index based on their enterprise data so that generated responses, insights, and actions are most relevant to employees. Software providers register their application with Amazon Q Business, and then their customers permit them to access their indexed data. Once connected, the software vendor uses the additional data to enrich their native generative AI features to deliver more personalized responses back to the customer. This new feature inherits the same security, privacy, and guardrails as Amazon Q Business, accelerating an ISV’s generative AI roadmap so they can focus their efforts on innovative, differentiated features for their end users.
ISVs can use the Amazon Q index in all AWS Regions where Amazon Q Business is available.
Learn more about the Amazon Q index for software providers.
Source:: Amazon AWS