Amazon Connect now supports outbound campaign calling to Mexico in the US East (Virginia) and US West (Oregon) regions, making it easier to proactively communicate across voice, SMS, and email for use cases such as delivery notifications, marketing promotions, appointment reminders, or debt collection. Communication capabilities include features such as point-of-dial checks, calling controls for time of day, time zone, number of attempts per contact, and predictive dialing with integrated voicemail detection. A list management capability provided by Amazon Pinpoint can also be used to build customer journeys and multi-channel user contact experiences. Outbound campaigns can be enabled within the AWS Connect Console.
With Amazon Connect outbound campaigns, you only pay-as-you-go for the high-volume outbound service usage, associated telephony charges and any monthly target audience charges via Amazon Pinpoint. To learn more, visit our webpage.
Source:: Amazon AWS