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Announcing Conversational FAQ with generative AI for Amazon Lex (Preview)

We are pleased to offer a preview of the QnAIntent in Amazon Lex. The QnAIntent allows developers to securely connect foundation models (FM) to company data for Retrieval Augmented Generation (RAG). By providing access to company data, FMs generate more relevant, accurate, and contextual responses. The QnA Intent can be used with new or existing Lex bots to automate frequently asked questions (FAQs) through text and voice channels, such as Amazon Connect.

Source:: Amazon AWS

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