AI transcription company Otter.ai on Wednesday launched OtterPilot for Sales, an AI sales assistant that helps employees with non-selling tasks such as note-taking and CRM data entry.
The sales-specific product launches seven months after Otter.ai released OtterPilot, an AI meeting assistant that automatically sends AI-generated meeting notes, including summaries and key meeting points, to participants after a call.
“One cohort of users who we saw using OtterPilot was salespeople,” said Sam Liang, co-founder and CEO of Otter.ai. “Sales reps do a lot of calls every day and it’s actually a big pain point for them to enter the data [from those calls] into Salesforce. With Otter, AI automates that process so, not only can OtterPilot for Sales listen and take notes at the end of the call, it can automatically pull that information into their CRM.”
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Source:: Computerworld