Amazon Connect now provides the ability for contact center administrators to apply granular permissions to the agent activity audit report in the Amazon Connect UI using resource tagging and tag-based access controls. This new capability enables customers to define who is able to see the historical agent statuses (e.g. “Available”) for specific agents. For example, you can tag agents with Team:Compliance and then only enable the Compliance team manager to see activity for these agents.
Source:: Amazon AWS