Amazon Lex is a service for building conversational interfaces into any application, using voice and text. With Amazon Lex, you can quickly and easily build sophisticated natural language conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems. We are excited to announce the general availability of Analytics on Amazon Lex. Analytics gives access to rich insights and prebuilt dashboards related to Lex conversations, intents, slots, and utterances.
Source:: Amazon AWS