Internet accessibility can be a major problem for the visually challenged. If a website doesn’t support screen readers, visitors with sight problems have to get help from someone else to use the site.
Given that most businesses or organizations, from healthcare to hospitality, primarily use websites to interact with their customers, you can understand the issue. Though the Americans With Disabilities Act (ADA) allows individuals to sue businesses for inaccessibility, the US Supreme Court appears poised to overturn that option, which could create a variety of issues related to information access.
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Source:: Computerworld