I’ve been covering videoconferencing since the late 1980s, when I was brought in to review a very early deployment at Apple by AT&T. It failed spectacularly. A decade later, I watched efforts by Intel and HP also fail.
The latest video development wave was driven by the pandemic, when people were forced to work from home and video tools advanced more in two years than in the prior two decades.
As we look at the next anticipated big step — the emergence of the metaverse and immersive virtual reality (VR) collaboration tools — it’s time to scope out what’s needed, what can be done, and whether it will work. And it’s critical to remember the needs of employees themselves.