Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems. We’re excited to introduce the Visual Conversation Builder, a drag and drop interface to visualize and build conversation flows in a no-code environment. The Visual Conversation Builder greatly simplifies bot design. In addition to the already available menu-based editor, and Lex APIs, the visual builder provides a complete view of the entire conversation flow in one location. It empowers any user to build engaging conversational experiences more quickly.
Source:: Amazon AWS