Allstate, a 90-year-old American insurance company, had always been an office-centric company, even if most of its employees were technology workers. When the COVID-19 pandemic hit more than two years ago, however, the company didn’t fight the inevitable; it embraced remote work, even closing its 5,000-plus employee headquarters campus in Northbrook, Ill.
Before the pandemic, only 20% of Allstate employees worked remotely. Now, 75% of them are home-based, 24% are hybrid, and 1% are office-based workers. Hybrid and remote employees can choose when they’d like to use the offices, which are morphing into more localized spaces for collaboration and innovation and not 9-to-5 work from behind a desk.