Candid Wüest recalls the time he worked with a client whose systems became infected with ransomware after an employee fell for a phishing attempt. The individual was tricked into downloading and running a file, believing it had come from someone in the IT department.
The breach wreaked enough havoc that the company had to shut down operations for the remainder of the day — and the next day as well.
“The employee accidentally wound up letting an attack into the network,” says Wüest, now Vice President of Cyber Protection Research at Acronis. “This human error caused the company to spend a significant amount of time and financial resources to recover from the attack.” It took several weeks, he adds, for the company to complete their investigation into the attack and ensure there were no other compromises in their network.