Amazon Connect Customer Profiles is now PCI compliant and in scope for SOC 1 and SOC 2

Amazon Connect Customer Profiles is now Payment Card Industry Data Security Standard (PCI) compliant and in scope for System Organization Controls (SOC 1 and SOC 2). Customer Profiles is designed to automatically bring together customer information from multiple applications and surfaces it to a contact agent at the moment they begin interacting with a customer. 

Source:: Amazon AWS