I’ve recently started watching Ted Lasso on Apple TV+ and what fascinates me is how this sitcom doesn’t focus on the main character’s bad behavior, it focuses on the good. It is more about helping your team advance by helping team members become better versions of themselves.
That’s surprisingly similar to what is often taught to top moderators, mediators, and arbitrators: focus on the problem, not the person, the cause, not the symptoms. Meetings, particularly online meetings of late, can be dominated by the most obnoxious person on a call — with decisions made, not on the merits of various arguments, but by the loudest voice.
I’ve called this the “biggest jerk wins” method.