Client crashes, software incompatibilities and a mix of different operating system versions create sleepless nights for system administrator – and the sudden shift towards home working has bought these problems sharply into focus. The root cause is that employees working from their home office generally use their own systems, and these are mostly consumer devices. Not only are they potentially less powerful than the business’s own PCs, but they very rarely meet the same security requirements. To make things worse, they are more likely to be unstable and more prone to compatibility and upgrade issues. The result is an immense administrative effort, because where IT can go hands-on with the PCs in the office, that’s not an option with employee PCs in the home.