Today, AWS announces Incident Manager, a new capability of AWS Systems Manager that enables faster resolution of critical application availability and performance issues. Incident Manager helps you prepare for incidents with automated response plans that bring the right people and information together. The Incident Manager console provides a unified user interface to view operational data from multiple AWS services and track incident updates, such as alarm status changes and response plan progress. Incident Manager helps you improve service reliability by suggesting post-incident action items, such as automating a runbook step or adding a new alarm.
Source:: Amazon AWS