From email to video meetings and team chat, collaboration applications have become vital tools to connect workers. And by giving companies the tools to track employee use of these apps, software vendors can provide insights into working patterns and help organizations better understand how they operate.
Tech Spotlight: Analytics
Analytics in the cloud: Key challenges and how to overcome them (CIO)
Collaboration analytics: Yes, you can track employees. Should you? (Computerworld)
How data poisoning attacks corrupt machine learning models (CSO)
How to excel with data analytics (InfoWorld)
Major League Baseball makes a run at network visibility (Network World)
The ability to view analytics data in collaboration and productivity software is not new; such products have long provided admins with a snapshot of app utilization. Typically aimed at gauging user uptake and tracking deployment progress, these metrics were otherwise limited in their wider business use.