Slack moved quickly this week to make changes to its public direct messaging feature after a backlash highlighted the potential for harassment from people sending abusive messages.
The Slack Connect DM feature, unveiled in October, became generally available to paid users of the platform on Wednesday. It enables Slack users to send an invite to someone outside of their Slack “workspace,” which, when accepted by the other party, allows direct messages to be exchanged in the chat app.
The invite is sent to the recipient’s email address with a button to “accept” the invitation. Prior to Slack’s changes, the sender could also include a text message to the recipient within the invite.