It was perhaps inevitable that the services we all rely on would creak as much of the world returned to work today. And a glance at DownDetector confirms that with millions working from home and hundreds of millions of unread messages to get through, some of the world’s biggest enterprise focused services are feeling the strain.
Most obviously, Slack was down for several hours during the day, to the annoyance of workers venting about it on Twitter.
These misfortunes should open up fresh conversations as we head into the second year of the pandemic. Enterprise resilience has been sorely tested across the last year. Very swiftly, businesses had to reassemble supply chains, reconfigure internal and external systems, and empower as many employees as they could with the tools they needed to work from home. In the second phase, they began to tweak their deployments as it became clear that the battle against COVID-19 would be a marathon, not a sprint.