Editor’s note: Cisco and Microsoft are clients of the author.
Cisco Webex and Arthur this week had events focused on each company’s collaboration approach. Cisco made a significant move to finally eliminate phones that can’t do video, attempting to do what AT&T promised to do back in the 1960s: move to video phones. While Cisco is using its dominance in traditional office telephony to drive change, Arthur focuses on mixed reality. Its goal: blend the way we used to meet with how we need to meet in a post-pandemic world.