New Ofcom Guidelines for Fair Treatment of Vulnerable UK People

By GIXnews

At present the COVID-19 crisis has shown that phone, pay TV and broadband ISPs have adopted different approaches for how they deal with “vulnerable customers” (i.e. those suffering from financial, health or emotional problems). Ofcom has today produced new guidelines that attempt to standardise how the market tackles such issues. Over the past few months’ […]

Source:: ISPreview