Amazon Transcribe now supports automatic content redaction

By GIXnews

Amazon Transcribe is an automatic speech recognition service that you can use to add speech-to-text capability to your applications. Starting today, you can instruct Amazon Transcribe to automatically remove sensitive personally identifiable information (PII) from your transcription results. Amazon Transcribe uses state-of-the-art machine learning technology to accurately identify and remove PII. PII removed includes social security number, credit card/bank account information and contact information such as name, email address, phone number and mailing address. PII redaction enables contact centers to review and share transcripts to improve the customer service experience, coach agents, and discover new business opportunities while maintaining their standards for handling PII.

Source:: Amazon AWS