Amazon Neptune Announces 99.9% Service Level Agreement

By GIXnews

AWS has published a service level agreement (SLA) for Amazon Neptune. We will use commercially reasonable efforts to make Multi-AZ clusters available with a Monthly Uptime Percentage of at least 99.9% during any monthly billing cycle. In the event Neptune does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the SLA.

Source:: Amazon AWS