disconnected internet broadband

As expected Ofcom has today set out the final details for their new automatic compensation system, which will force UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity, albeit only under certain circumstances (e.g. the outage lasts longer than 2 working days). The new rule, which will benefit […]

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FINAL Details on Automatic Compensation for Serious Broadband ISP Faults