A lengthy investigation by Ofcom has found “reasonable grounds for believing” that Kent based broadband ISP True Telecom may have breached several consumer protection rules over their handling of service migrations and contracts, including SLAMMING. The investigation was first launched last October 2016 (here), following a series of complaints from consumers. At the time the […]

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Ofcom UK Accuses Broadband ISP True Telecom of Slamming