Ofcom Corrects its Investigation of Plusnet’s Wrongful Billing

The UK telecoms regulator has corrected a mistake with an earlier investigation, but once again found “reasonable grounds to believe” that Plusnet had incorrectly billed customers of their broadband and phone services between 26th May 2011 and 3rd September 2015. Last year Ofcom concluded that the ISP had, between 7th March 2008 and 3rd September […]

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