In an information-based economy where bring-your-own devices (BYOD) and, increasingly, bring-your-own applications (BYOA), are the norm, IT groups are struggling to enable their organizations to be fast and flexible while protecting their digital assets. Shadow IT, also referred to as rogue or cockroach IT, emcompasses the devices, software, and services outside the ownership or control of IT groups. While Shadow IT poses a significant threat to the management and security of organizations, it can also be a source of speed, agility, and freedom to enable business success.

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Shadow IT and “No” versus “Know”