Ofcom – Highest Level of SME Dissatisfaction Stems from Fixed Broadband

The telecoms regulator has quietly published a new survey of 1,501 small and medium sized businesses (0-249 employees), which reveals that the vast majority (82%) feel well catered for by communication services but the “highest levels of dissatisfaction” remain with fixed-line broadband services. Apparently SMEs claim to spend, on average, £1.4k per year on communications […]

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