UK ISP BT has apologised after some of their fixed line Home Broadband customers, specifically those with one of the providers capped usage allowance packages (e.g. 12GB, 25GB and 45GB), were “accidentally charged … too much” for usage between 22nd and 30th June 2016. A spokesperson for BT informed MSE that only a “small number” […]

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Oops – BT Overcharge Capped Broadband Customers for Data Usage