According to the annual ‘Consumer Action Monitor’ report from Ombudsman Services, which is one of two Ofcom approved dispute resolution handlers for broadband and phone providers, some 16% (up from 15% in 2014) of all the 52 million consumer complaints made last year related to telecoms services. Overall telecoms remains the second most complained about […]

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Telecoms Gripes Created 8.3 Million UK Consumer Complaints in 2015