The national UK telecoms regulator has decided to drop its own-initiative investigation into Vodafone’s billing procedures after they found that the mobile operator was behaving itself, although they are continuing to investigate how the operator handles customer complaints. The probe began last June 2015 after an unspecified number of Vodafone’s customers raised related complaints (here), […]

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Ofcom Drops UK Probe into Vodafone’s Billing Practices