The CEO of UK ISP TalkTalk, Dido Harding, has today blasted BTOpenreach’s commitments (Customer Charter) to improve national broadband speeds, network coverage and customer service as being both “weak” and lacking in ambition. Last month BTOpenreach set out a new Customer Charter (news summary), which among other things pledged to improve customer service (engineer performance […]

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TalkTalk CEO Rubbishes BT’s “Weak” Broadband and Service Pledges