Consumers who suffer significantly slower broadband speeds than promised by their ISP will, under Ofcom’s new rules, be allowed to exit their contract at any time. But the new rules will only apply to providers that offer ADSL2+ (up to 20Mbps) or FTTC / VDSL (up to 40-80Mbps) based services (i.e. Virgin Media is excluded). […]

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Ofcom Decides Slow Broadband Speeds Mean You Can Exit Contract Anytime