Three UK Fined GBP250K by Ofcom for Customer Complaint Failings

Mobile operator Three UK has been fined £250,000 by the United Kingdom’s national telecoms regulation, Ofcom, after it failed to handle some customer complaints in a fair and timely manner. Ofcom’s investigation, which was officially launched on 25th September 2013 (here), found that some complaints were closed without the company establishing that they were fully […]

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